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User does not receive account activation

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danm View Drop Down
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    Posted: 08 January 2004 at 3:36am

Hi,

I've just installed the SQL forum on a test account at jodohost. Everithing it's ok except account e-mail activation. After rgistration user does not receive this e-mail, I've tried to logon again -> resent e-mail activation but no result.

If I go to admin menu and use Mass Email Members everithing it's ok, all users are receiving the e-mail message, including users that are waiting for e-mail activation.

Any suggestion?

 

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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 6:16am
I would ask your host about this as it sounds more like a delay in the mail server sending out the email.

Edited by -boRg-
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danm View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danm Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 7:01am

-boRg-

I also have an 7.6 Access version installed and the e-mail for activation is received immediately, also on SQL 7.7 version mass mailing work very quick, the e-mail is received almost immediately

hope this help

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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 7:53am
The speed at which the email is received is more down to the SMTP server you are using and how much load it is under, rather than the actual code used in the forum.
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danm View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danm Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 8:01am

strange is the fact that I've tested "Mass mail" and "resent activation e-mail" at the same time, first reach all e-mail destinations immediately but the second one didn't work, now I have almost 3 hours from the registration process and nothing. I believe both procedures use the same mail server.

 

could be a file that is corrupt?

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danm View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danm Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 3:56pm

I've installed also the ACCESS version 7.7 and it doesn't work. E-mail registration is NOT send. Any other e-mail works ok.

To double check I've also installed an 7.6 ACCESS version and there is no problem, e-mails for activation are received immediately.

Could be something wrong with 7.7.

http://test2.jodoshared.com/forum

 



Edited by danm
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Jason2004 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jason2004 Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 4:02pm

Same thing here using either CDOSYS or ASPMail. Both work fine with my 7.6 installation.

The Mass Mailing works fine but 'Email Activation' and 'Forgotten Password' emails do not. 



Edited by Jason2004
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Maxim_Storm View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Maxim_Storm Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2004 at 8:42pm

Mine doesnt send email activation or login reminder emails but does mass mail.

Max

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