MS Access bringing down 2003 Server sites

I talked to a MS Support guy and he said there is a hotfix not published on their site because it is going into SP1 for 2003 Server. Here is the email he sent me after I talked on the phone with him (I'm going to create a new topic for this because it is important):

The hot fix for your issue has been packaged and placed on an HTTP site for you to download.

WARNING: This fix is not publicly available through the Microsoft website as it has not gone through full Microsoft regression testing.  If you would like confirmation that this fix is designed to address your specific problem, or if you would like to confirm whether there are any special compatibility or installation issues associated with this fix, you are encouraged to speak to a Support Professional in Product Support Services.

The package is password protected so be sure to enter the appropriate password for each package.  To ensure the right password is provided cut and paste the password from this mail.

NOTE: Passwords expire every 7 days so download the package within that period to insure you can extract the files.  If you receive two passwords it means you are receiving the fix during a password change cycle.  Use the second password if you download after the indicated password change date.

Package:
-----------------------------------------------------------
KB Article Number(s): 838306
Language: English
Platform: i386
Location: ( http://hotfixv4.microsoft.com/Windows%20Server%202003/sp1/Fi x102757/3790/free/184439_ENU_i386_zip.exe )
Password: ae^8WmiWHX

NOTE: Be sure to include all text between '(' and  ')' when navigating to this hot fix location!

Thanks!

Sorry about posting this in two places.

By the way, the 2K3 server I'm talking about is mine, not some host, so I know how heavy a load it is under and it isn't under much load (relative) compared to what kind of hardware I built it with; dual 2800+ with 4 gig of DDR RAM and fast mirrored drives. For all this power, it is only running a few moderately used web sites (approx 600 visitors/day for a couple sites and a few more that are more like 200 visitors/day and maybe ten more that are like 20 visitors/day). I talked to the guys at Microsoft for awhile about this issue and this bug doesn't take much Jet ADO use to cause it to act up. Since I patched, the server has shown no problems with any of the sites, but then it has only been a full day now. I'll keep you all posted if you want.

Yeah this problem is not one that occurred in W2K. It is specific to W2K3. I still have a W2K server running and identical sites run fine on the W2K box.

The only unknown here is how many simultaneous ADO/ODBC connections to an Access database will cause the particular application pool to go down.

Going into day two (since the hotfix) now with nothing having gone down. This is compared to pre-hotfix when the moderate-traffic sites were going down two to three times a day.

The patch solved all my IIS problems! The new server has now been up constantly since I installed the patch! Shwew! It was a nightmare with many sites going down all day long.

KB Article Number(s): 838306

Use the KB Article number above. Sorry but last I looked they do not post this hotfix on their site (maybe something to do with it being a beta fix). You need to call MS tech support - this particular call should be quite painless - at least it was for me compared to some other MS calls I've had to endure. The phone number is posted on the MS site as "paid" but you won't end up having to pay when you describe the problem and/or the KB article #. And they will pass you on to a tech guy and he will ask you about your problem and get your email addr and email you that file he sent me and give you a pw so you can use it.