Web Wiz - Green Windows Web Hosting
Web Wiz Homepage Search Web Wiz

  New Posts New Posts RSS Feed - Missing CHAPTA images for some users
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Missing CHAPTA images for some users
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Jesper View Drop Down
Newbie
Newbie


Joined: 18 February 2003
Location: Denmark
Status: Offline
Points: 22 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jesper Quote  Post ReplyReply Direct Link To This Post Topic: Missing CHAPTA images for some users
    Posted: 27 June 2006 at 2:19pm
Some users are reporting missing CHAPTA images when they register. We're getting like 5-10 requests for help every week.
 
What they are seeing is this:
 
 
 
Notice the missing Security Code. Let me stress again, this is NOT a consistent problem so I'm really lost as to what to tell my users.
 
Please help.


Edited by Jesper - 27 June 2006 at 2:19pm
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2006 at 4:24pm
This could an issue with sessions on the server.

Does the image appear if the user hits refresh?

Also, next time it happens try right clicking the image area and choosing to view the image only in a browser window and see what error message comes back from the server.
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
Jesper View Drop Down
Newbie
Newbie


Joined: 18 February 2003
Location: Denmark
Status: Offline
Points: 22 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jesper Quote  Post ReplyReply Direct Link To This Post Posted: 29 June 2006 at 8:12pm
it doesn't help to refresh
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 30 June 2006 at 9:58am
You did answer my second question, which is the important one if we are to track down this issue.
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
Jesper View Drop Down
Newbie
Newbie


Joined: 18 February 2003
Location: Denmark
Status: Offline
Points: 22 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jesper Quote  Post ReplyReply Direct Link To This Post Posted: 03 July 2006 at 10:09pm
As far as I can see I don't have an option of 'viewing an image' in a new browser when I right-click any picture in IE? I can save it, but that's not what you want.
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 04 July 2006 at 11:54am
Sorry I'm not an IE user, try using Firefox, it does give you this option.

You should then see an error message from the server, which should tell what the problem is.
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.

Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.