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Error when sending a PM

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    Posted: 25 November 2006 at 8:58pm
Hi, I have the JMail component installed on the server. I use it for other applications on my website and it works just fine. It also works on the forum when new members register and have an email sent to them about their membership. I too, rec'v an email to activate their membership upon their joining...
I tested it at the same time the error below occured.
 
When I send this one member a Private Message, I get this error... I know he would still get my PM but when end users see this error they would think that their PM to this member has failed to be sent.
 
 
Server Error in Forum Application
An error has occured while sending an email.
Please check that the JMail email component is installed on the server.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_create_JMail_3_object
File Name:- functions_send_mail.asp

Error details:-
Server object
006~ASP 0178~Server.CreateObject Access Error~The call to Server.CreateObject failed while checking permissions. Access is denied to this object.


Edited by Info_Tech - 25 November 2006 at 9:00pm
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MadDog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MadDog Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 2:03am
The error details tell you the problem.... "Server.CreateObject Access Error~The call to Server.CreateObject failed while checking permissions. Access is denied to this object.". Contact your host.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dpyers Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 3:13am
If it's only happening when PM'ing one particular member are there any special characters in their user name or email address?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote MadDog Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 3:48am
dpyers, read the error message. It has nothing to do with a bad email address.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote iSec Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 4:13am
MadDog, I forgot to mention that I am the host myself. I have my own dedicated server and that forum runs on it.
 
dpyers, this member has set in his profile references so that he gets notified by email when someone sends him a PM. So when I tried PM'ing him I kept getting that error. So basically you'd get that error message when you PM anyone that set his/her preferences to rec'v email when a PM is sent to them.
 
I also use that JMail component for a 'contact us' form on my site and works perfectly.


Edited by Info_Tech - 26 November 2006 at 4:17am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dpyers Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 4:29am
Ahhh... I thought he was the only one who wasn't getting PM notifications.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote iSec Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2006 at 4:40am

I think it's a permission issue... else why would it work for othe forms I use on my site but not for the forum? the error message itself suggests that it is a permission issue...

but i'm wondering which folder or file should I permit and what type of permission??
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