Question about the new session check v9.67

I'm in the stage of testing the latest version of the forum app and so far it seems that our members that have access to the testing forum app have issues with the new session time-out checking.
While our members have experienced lost messages in the past due to server sessions time outs it wasn't a serious problem since it happened rarely.

However, the new check-in is suggesting sessions time-outs quite regularly  (way more often that we experienced the issue before) which may in the end bring more frustrating experiences than posts lost in the past.

Is there any way to easily disable this option if it turns out that we would be better without it?

Also, i believe a better description (java-script warning)  should be provided and IMHO a suggestion to copy the contents of the message before pressing refresh button would be useful (at least for our forum members which are actually confused about what to do when the message appears) . Of course, i can edit the files myself but it may be useful to consider such improvement in the original code as well.

Thank you !

Thank you for the answer.

In our test application we already had different prefixes for both cookies and app variables but this didn't helped much.

We tried new forum app as the public one but after a day of use and too much of our members having issues with the session timeouts we reverted back to the older forum version (reupload didn't helped either) :(

Can i assume that there isn't an easy way to disable this new session check?

Thank you ! 

I've just been looking around your forum for 10 minutes and in that time the active users page was cleared out twice.

This means that there is a problem with the application pool for your website and it keeps recycling. Every time this happens all sessions will be dropped, and this is why you are probably getting the errors you are. You would need to contact your webhost and get them to look into this issue.

To limit this error you should also edit the includes/setup_options_inc.asp file and change it so that sessions are stored in the database. This is the default in 9.63 and above which has improved session performance when using the database to store sessions.

So that the sessions are reliable in 9.67 and prevent session errors you do need to have the sessions stored in the database. If you had not done this then this in conjunction with the app pool issues on your website probably caused the session issues that your users were reporting.


Edited by WebWiz-Bruce - 06 April 2010 at 12:48pm

A bit of OT; hope you don't mind if i ask here as a first step.
How complicated is to transfer a site from the current hosting company (located in croatia) to your hosting servers? We use SQL database for our forum (cca 500MB in size) and old access databases for some other content and i never dome anything like this in the past so i'm a bit worried about the outcome and problems we may encounter if i decide to go that route.

Thank you !