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E-Mail Problem

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galaxydh View Drop Down
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    Posted: 14 November 2003 at 9:05am

We're having two e-mail related problems with our forums:

  1. People aren't receiving notifications of replies and
  2. When I tried to send a message to the forum members, I received the following message (that may be related)

    Microsoft VBScript runtime error '800a0046'

     

    Permission denied

     

    /forums/admin/functions/functions_send_mail.asp, line 183

     

    Microsoft VBScript runtime error '800a0046'

     

    Permission denied

     

    /forums/admin/functions/functions_send_mail.asp, line 183

Lines 182 and 183 read as follows:

 

'Send the e-mail

 

.Send

 

I'm thinking that the two problems are related. Anyone have a solution?

 

Thanks.

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote galaxydh Quote  Post ReplyReply Direct Link To This Post Posted: 20 November 2003 at 7:58am
Anybody?  We still can't solve this problem.
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 20 November 2003 at 10:06am
I've seen this problem when using CDOSYS but only on a WinXP mechine and was to do with perissions of some kind.

The only solution I found was to move the forum to another folder.

Maybe your web hosts can help or someone who has had more experince with the CDOSYS component can tell you what needs changing on the server in order for it to work.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote galaxydh Quote  Post ReplyReply Direct Link To This Post Posted: 20 November 2003 at 10:20am

We're actually using CDONTS.  Any correlation?

Thanks.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 20 November 2003 at 11:33am
Arghh sorry coudn't read the error properly, the text was to small to read without my glasses.

The problem is that you need to set write permisisons for everyone on the SMTP's queue directory at:-

C:\Inetpub\mailroot\Queue

This will allow the SMTP server to save the email to it's queue before sending it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote galaxydh Quote  Post ReplyReply Direct Link To This Post Posted: 20 November 2003 at 11:45am
Okay, sounds good, but where do I do that?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 21 November 2003 at 4:42am
This is something that needs to be done on the web server, if you have access to it.

Navigate in Windows Explorer to the folder on the servers C drive:-

C:\Inetpub\mailroot\Queue

Then right click on this folder, select properties, and from the security tab set read and write permissions for everybody on that folder.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote galaxydh Quote  Post ReplyReply Direct Link To This Post Posted: 21 November 2003 at 8:07am

Eureka!!! Problem resolved.

We changed the e-mail component to CDOSYS and I confirmed the outgoing mail server info.  I forwarded your instructions to the network guy.  If that was needed, he took care of it. Works like a charm now.

Thanks for the input and feedback.  It always helps to learn something. 



Edited by galaxydh
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