Web Wiz - Green Windows Web Hosting
Web Wiz Homepage Search Web Wiz

  New Posts New Posts RSS Feed - Can't change Admin Password
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Can't change Admin Password
 Post Reply Post Reply Page  12>
Author
  Topic Search Topic Search  Topic Options Topic Options
bradcorb View Drop Down
Newbie
Newbie


Joined: 13 August 2008
Status: Offline
Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bradcorb Quote  Post ReplyReply Direct Link To This Post Topic: Can't change Admin Password
    Posted: 13 August 2008 at 4:02pm
I just installed the forums (access Version).
everything is working great, but I can't change the admin Password. I log in and go to my profile. I fill in the new password and then the old password and I get this Error:
 
Only members with sufficient permission can access this page.
 
and it takes me to the login page. Ok, so I login, again, now I get this error:
 
Your login was un-successful due to a session tracking error.
Please ensure that cookies are enabled on your web browser and you are not hiding or masking your IP address.
 
I tried resetting and deleteing all my cookies, but I still can't change it. HELP!!!
 
Thanks.
 
 
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 13 August 2008 at 5:22pm
Sounds like your forum is not holding the session.

Do you see a long SID= number in the URL?
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
bradcorb View Drop Down
Newbie
Newbie


Joined: 13 August 2008
Status: Offline
Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bradcorb Quote  Post ReplyReply Direct Link To This Post Posted: 13 August 2008 at 7:36pm
no, I just see, "www.mydoamain.com/forum"
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2008 at 9:13am
Sounds like then the server you are on has problems holding the ASP session or you are using load balanced servers.

To fix this issue open in notepad the file includes/setup_options_inc.asp and change it to store the session in the database rather than the web servers memory:-

Const blnDatabaseHeldSessions = True
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
bradcorb View Drop Down
Newbie
Newbie


Joined: 13 August 2008
Status: Offline
Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bradcorb Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2008 at 3:07pm

That didn't fix the problem.....Unhappy
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2008 at 3:10pm
Have you tried reuploading the files yet incase it is a corrupted file?

You can also update the username and password for the account through the Members page within the admin area.
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
bradcorb View Drop Down
Newbie
Newbie


Joined: 13 August 2008
Status: Offline
Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bradcorb Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2008 at 3:45pm
Tried copying that again, no luck.
 
I went into the admin section and clicked on the Administrtor user, it took me to the page that you can edit a profile or ad a new user. It didn't populate any of the fields so when I tried to create a new login it gave me an error say that use already existed.
 
 
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2008 at 4:07pm
Do you have a link to your web site to have a look to see what the issue is?
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.

Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.