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Licensing Issue
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andoverit View Drop Down
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    Posted: 10 September 2011 at 12:35pm
Hi there

I've been trying to track down details for a client on their licensing. The previous company doesn't appear to have left any details so I need to track them down.

I have tried using the "General Contact Form" however have not had a response to either message as yet.

Client is a charity running v8.04 and believe it's the brand free version and we're looking to upgrade to v10.

Thanks
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 September 2011 at 10:07am
You would need to contact Sales and Accounts so that we can track down your account.

All enquires using the "General Contact Form" are replied to. If you have not received a reply then check your spam filters and that you correctly spelt your email address. We have had a few emails bounce back in the last few weeks where people have given incorrect email addresses when contacting us.
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andoverit View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote andoverit Quote  Post ReplyReply Direct Link To This Post Posted: 12 September 2011 at 2:03pm
Thanks - have posted to them.
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 September 2011 at 2:32pm
We have received an enquiry to Sales and Accounts regarding an 8.04 forum in the last 30 minutes and believe this is from yourself.

However when we tried to reply the message bounced back with a '550 receipt unknown' for the forumadmin@ email address given for the enquiry. We also received an enquiry from the same email address 13 days ago regarding a password issue with a forum, again this bounced back with a 550 error from the recipients mail server.

Please contact us again with a working email address that we can reply to you on.
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andoverit View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote andoverit Quote  Post ReplyReply Direct Link To This Post Posted: 12 September 2011 at 2:54pm
Can you try bocmail (at) andoverit.co.ukand that should come through. Will get the email account checked out too.
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