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crossthestreams 
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Joined: 16 August 2012
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 Topic: New Users Can't Register
Posted: 16 August 2012 at 2:09am |
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Hey guys -- been using Web Wiz for years, but because my know-how is limited, I do use the Access DB version.
Anyway, I upgraded to the then-latest version back in late March after some forum issues and everything seemed to be fine. However, even though existing users CAN edit and post new messages, *New Users* CANNOT register. :( I didn't realize this was an issue before now, but it appears that there have been no new sign-ups since the database was updated.
Any ideas for why this would be? No matter what name is given, it says that it's already taken or some other problem. I'm not knowledgeable in the technical side of this kinds of things. Thanks!
John
http://www.jesusfreakhideout.com/forum2012/forum/
Edited by crossthestreams - 16 August 2012 at 2:53am
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WebWiz-Bruce
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Posted: 16 August 2012 at 9:37am |
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Try upgrading to the latest version and see of that fixes the issue for you.
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crossthestreams
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Posted: 16 August 2012 at 5:31pm |
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OK, I'll give it a shot, thanks!
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crossthestreams
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Posted: 16 August 2012 at 9:55pm |
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just upgraded... still says
"The Username you requested is already taken, not permitted, or is less than the required number of characters.
Please choose another Username."
no matter what name is inputted. :(
...what's weird is I CAN add a new member in the admin side, but no one new can sign up on their own. I get the error every time. :(
Edited by crossthestreams - 16 August 2012 at 10:02pm
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WebWiz-Bruce
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Posted: 17 August 2012 at 9:28am |
Check your bad word filter in the admin area for any bad words that contain a *
The bad word filter is used to check user names. It uses Regular Expressions which is a powerful word search in which * is a wildcard type search.
If you have any bad words that contain a * you can escape these being a wildcard search by using the escape character \ for example you would use \*
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crossthestreams
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Posted: 17 August 2012 at 6:12pm |
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Thanks for the suggestion, Bruce! Unfortunately, we don't have any uses of * in the bad word filter anymore. It used to have that and was a problem before, so we had removed those. We just use the suggested \b method.
Any other possibilities? :( Thanks...
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WebWiz-Bruce
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Posted: 17 August 2012 at 9:47pm |
I am sure the issue is the bad word filter.
Try removing all words from the bad word filter and see if that fixes the issue.
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crossthestreams
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Posted: 18 August 2012 at 3:09am |
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That did it! Ha... thanks Bruce. :)
so what's the best way to input the correctly formatted swear words?
like, for example (i know it's silly) - "burger"
would it be \burger\
?
Thanks!!
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