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Problem seeing online people

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Dr.J View Drop Down
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    Posted: 18 March 2005 at 5:12am
Hi there,
 
I have my forum up & running, however I don't see anyone in the ONLINE tab on the bottom. It only shows me as being active & online. While I know that other people are active at that point on the forum. I'm asuming it has something to do with ASP settings on my server but fail to see what.. Can someone give me a hint as to how I can fix this??
 
Thanks!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 5:33am
It could be that other people have chosen to brows the board anonymously when logging in.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dr.J Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 7:53am
Originally posted by -boRg- -boRg- wrote:

It could be that other people have chosen to brows the board anonymously when logging in.
 
I know for a fact that's not the case. A collegue of mine has not turned this feature on, so he should be viewable. Also the Guest/member counter stays on 0.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 8:00am
What version are you running?

Also have you tried reuploading files as the most common problem is corrupted files.

Also check that you have application variables enabled on the server.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dr.J Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 8:27am
Originally posted by -boRg- -boRg- wrote:

What version are you running?

Also have you tried reuploading files as the most common problem is corrupted files.

Also check that you have application variables enabled on the server.

We're using version 7.9 with dutch language files. The problem remains with the original english version. Seeing I can access the server through a UNC path, I dont think it has to do with uploading errors..
 
The application variables are enabled on the server.
 
Also when I click on someones profile, who I know is online, it says OFFLINE.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dr.J Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 8:45am
I just noticed (after some tweaking) that the forum software checks on IP address for the unique user to be online. At this moment all the users go through our ISA server and seem to get the same IP address. Now it makes sense to me. If I change this, it should work.. right? :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 18 March 2005 at 10:12am
You are right.

Becuase HTTP makes it so difficult to keep track of users IP addresses are used to identify users. If they all have the same IP address then it will prevent the feature from running.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dr.J Quote  Post ReplyReply Direct Link To This Post Posted: 24 March 2005 at 3:50am
Originally posted by -boRg- -boRg- wrote:

You are right.

Becuase HTTP makes it so difficult to keep track of users IP addresses are used to identify users. If they all have the same IP address then it will prevent the feature from running.
 
I have been tweaking the code somehow to get this to change, however I doubt we're the only one that have this problem. How have other people solved this? Or maybe, what are we doing wrong? :)
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