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RogueLance View Drop Down
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    Posted: 30 August 2011 at 5:33pm

I just installed newspad (in fact, I have the newest stable release and the beta beside it.  I like where the beta is going...) and I got everything seeming to work fine from an administrative perspective.  I can create newsletters, change things to be pretty, all that jazz.  It seemed to be going so smoothly...


..Then I tried to create a user.  It seems to work, however, when it sends that activation email I get an internal 500 error.  When I send a test email to whatever account I choose, I get a 500 error.  Anytime Newspad does anything that smells of SMTP something poops out on me.  

SMTP is installed, and in the server compatibility page it says that all should be good to go.  Is there something I am missing?


Thanks,
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RogueLance View Drop Down
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RogueLance Quote  Post ReplyReply Direct Link To This Post Posted: 30 August 2011 at 5:34pm

oh yeah, I run

win 2008 R2

sql server 2008 R2

IIS7

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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 30 August 2011 at 5:39pm
If you could turn of detailed error pages in IIS so you get what the actual error is this would immediately tell us what the issue is.
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RogueLance View Drop Down
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By this do you mean disable friendly errors?
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RogueLance View Drop Down
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also, I get a 404 error when I try to access the newspad beta from outside of the network.  It's rather bizarre
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 30 August 2011 at 5:55pm
Yes you would need to disable friendly error messages in your browser, but with IIS 7 you also need to enable ASP to send errors to the browser and change the error handling to enable detailed error messages.

This would then give an detailed error message of what the issue is as well as a line number of where in the code the error is occurring.
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RogueLance View Drop Down
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RogueLance Quote  Post ReplyReply Direct Link To This Post Posted: 30 August 2011 at 5:59pm

Ok, I enabled sending scripts to the browser.  Here's what I get


CDO.Message.1 error '8004020d'

At least one of the From or Sender fields is required, and neither was found.

/newspad/functions/functions_send_mail.asp, line 242
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 30 August 2011 at 6:30pm
The error suggests that you have not correctly configured the email settings for NewsPad.

Make sure that you have set all the correct settings including an email address for NewsPad that can send emails from your mail server. If your mail server requires authentication then you also need to include the username and password for the SMTP server.
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