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brcjacks View Drop Down
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote brcjacks Quote  Post ReplyReply Direct Link To This Post Topic: Installation problems
    Posted: 12 December 2007 at 1:49am
this is a little embasassing since I already have one instance of Newspad up and running.
The probelm is that I can't get past this error. I go to the admin.asp page, enter the default username and password then click the clo in button. I'm taken to the "Upgrade to Premium Editon" page just fine but when I click on the button to "Continue to Admin Control Panel" I get the following:

You are not authorised to view this page

You do not have permission to view this directory or page using the credentials that you supplied because you may not have logged in, your login credentials are incorrect, or you do not have session cookies enabled in your Web Browser.

Please try the following:

  • Contact the web site administrator if you believe you should be able to view this directory or page.
  • Make sure session cookies are enabled in your Web Browser.
  • Click here to try again with different credentials.

Authorisation Error 001.2 - Unauthorised: Access is denied due to insufficient login credentials - Web Wiz NewsPad

Technical Information (for support personnel)

  • Go to the Admin Login Page and make sure you login with your correct credentials.
  • Contact the web site administrator to check you have the correct login credentials for this part of the site.

I have checked the site permissions and the IUSER accoun is granted access to read. Where shoudl I look next?

 
Thanks
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MadDog View Drop Down
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Points: 3008 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MadDog Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2007 at 3:08am
That error is generated by NewsPad, not the server, and its not from a real error.

Check to make sure you have Cookies and Session Cookies enabled.
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brcjacks View Drop Down
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote brcjacks Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2007 at 4:53am
All cookies are accepted. Same error in IE and FF. Yes, I realise it's not an actual error.
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MadDog View Drop Down
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Points: 3008 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MadDog Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2007 at 6:29am
It could be the URL to your using to login. Is the server hosted on your computer or another computer?
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brcjacks View Drop Down
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote brcjacks Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2007 at 1:48pm
 
It's a site that's still under development, hence the long url
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2007 at 2:22pm
That could well be the problem due to the way the site is setup on the development server and the long URL, it could be that browsers have issues setting and reading back in cookies.
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doodle View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doodle Quote  Post ReplyReply Direct Link To This Post Posted: 16 December 2007 at 9:17pm
i also have the same problem. i cant get past the login. says cookies are not enabled. i tried everything. even on a nother computer. the program works in test mode on my computer, but when uploaded to my web, no go. i downloaded the latest version but this did not help. anyyyyy solutions
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 17 December 2007 at 10:41am
If it is the exact same issue as the original poster in this topic it would be down to the way your site sets cookies, not the browser.

This issue is often coursed if your site is not setup in the standard way by your web host, so when NewsPad creates a cookie it sets the path for the cookie which it gets from the server. If the cookie can not set the correct path it can not then read back in the cookie.

One thing you could try is setting the cookie to the root instead of using a path. To do this edit the file includes/setup_options_inc.asp in notepad and uncomment (remove single quote (')) the  following line:-

'strCookiePath = "/"
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