Installation problems

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz NewsPad
Forum Description: Support forum for the Web Wiz NewsPad application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=24992
Printed Date: 28 March 2026 at 4:07am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Installation problems

Posted By: brcjacks
Subject: Installation problems
Date Posted: 12 December 2007 at 1:49am

this is a little embasassing since I already have one instance of Newspad up and running.

The probelm is that I can't get past this error. I go to the admin.asp page, enter the default username and password then click the clo in button. I'm taken to the "Upgrade to Premium Editon" page just fine but when I click on the button to "Continue to Admin Control Panel" I get the following:

You are not authorised to view this page

You do not have permission to view this directory or page using the credentials that you supplied because you may not have logged in, your login credentials are incorrect, or you do not have session cookies enabled in your Web Browser.

Please try the following:

Contact the web site administrator if you believe you should be able to view this directory or page.
Make sure session cookies are enabled in your Web Browser.
http://72.52.137.58/$sitepreview/TheCheetah.com/newspad/admin.asp - Click here to try again with different credentials.

Authorisation Error 001.2 - Unauthorised: Access is denied due to insufficient login credentials - Web Wiz NewsPad

Technical Information (for support personnel)

Go to the http://72.52.137.58/$sitepreview/TheCheetah.com/newspad/admin.asp - Admin Login Page and make sure you login with your correct credentials.
Contact the web site administrator to check you have the correct login credentials for this part of the site.

I have checked the site permissions and the IUSER accoun is granted access to read. Where shoudl I look next?

Thanks

Replies:

Posted By: MadDog
Date Posted: 12 December 2007 at 3:08am

That error is generated by NewsPad, not the server, and its not from a real error.

Check to make sure you have Cookies and Session Cookies enabled.

-------------
http://www.iportalx.net" rel="nofollow">

Posted By: brcjacks
Date Posted: 12 December 2007 at 4:53am

All cookies are accepted. Same error in IE and FF. Yes, I realise it's not an actual error.

Posted By: MadDog
Date Posted: 12 December 2007 at 6:29am

It could be the URL to your using to login. Is the server hosted on your computer or another computer?

-------------
http://www.iportalx.net" rel="nofollow">

Posted By: brcjacks
Date Posted: 12 December 2007 at 1:48pm

http://72.52.137.58/$sitepreview/TheCheetah.com/newspad/admin.asp - http://72.52.137.58/$sitepreview/TheCheetah.com/newspad/admin.asp

It's a site that's still under development, hence the long url

Posted By: WebWiz-Bruce
Date Posted: 12 December 2007 at 2:22pm

That could well be the problem due to the way the site is setup on the development server and the long URL, it could be that browsers have issues setting and reading back in cookies.

-------------
https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: doodle
Date Posted: 16 December 2007 at 9:17pm

i also have the same problem. i cant get past the login. says cookies are not enabled. i tried everything. even on a nother computer. the program works in test mode on my computer, but when uploaded to my web, no go. i downloaded the latest version but this did not help. anyyyyy solutions

Posted By: WebWiz-Bruce
Date Posted: 17 December 2007 at 10:41am

If it is the exact same issue as the original poster in this topic it would be down to the way your site sets cookies, not the browser.

This issue is often coursed if your site is not setup in the standard way by your web host, so when NewsPad creates a cookie it sets the path for the cookie which it gets from the server. If the cookie can not set the correct path it can not then read back in the cookie.

One thing you could try is setting the cookie to the root instead of using a path. To do this edit the file includes/setup_options_inc.asp in notepad and uncomment (remove single quote (')) the following line:-

'strCookiePath = "/"

-------------
https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: doodle
Date Posted: 17 December 2007 at 10:29pm

thank you very much. this was the problem. just like you said, edit the setup_options_inc.asp. again thanks

Posted By: rmskeshav
Date Posted: 24 November 2008 at 1:44pm

I was getting the same error and the above workaround corrected the error.