non domain emails dont work

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richard45 Members Profile Find Members Posts Newbie Joined: 05 January 2012 Location: cambridge Status: Offline Points: 3	Post Options Post Reply Quote richard45 Report Post Thanks(0) Quote Reply Topic: non domain emails dont work Posted: 05 January 2012 at 10:27pm
	Hi, I have just installed the newspad with access database. It works fine except on two email points. When i attempt to "send preview email" with a hotmail.com email i get a 500 server error. It works fine with a domain based email address. the same occurs when a user signs up to the newsletter with a hotmail email address. This is a problem as many users will not have domain emails. Is there some problem here or a set up condition? Thanks for any help Richard

WebWiz-Bruce Members Profile Find Members Posts Admin Group Web Wiz Developer Joined: 03 September 2001 Location: Bournemouth Status: Offline Points: 9844	Post Options Post Reply Quote WebWiz-Bruce Report Post Thanks(0) Quote Reply Posted: 06 January 2012 at 9:00am
	It sounds like the mail server that you are using requires authentication to relay emails to a non-local email address. You should contact your mail server admin for the correct settings to relay email to non local mailboxes.
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richard45 Members Profile Find Members Posts Newbie Joined: 05 January 2012 Location: cambridge Status: Offline Points: 3	Post Options Post Reply Quote richard45 Report Post Thanks(0) Quote Reply Posted: 06 January 2012 at 9:19am
	Thanks Bruce, I am on webwiz hosting and you got me looking at the mail component again. It works fine now if i use jmail version 4+ but not with just jmail. Thanks again Richard

WebWiz-Bruce Members Profile Find Members Posts Admin Group Web Wiz Developer Joined: 03 September 2001 Location: Bournemouth Status: Offline Points: 9844	Post Options Post Reply Quote WebWiz-Bruce Report Post Thanks(0) Quote Reply Posted: 06 January 2012 at 9:47am
	JMail 4 supports authentication, while versions of JMail before version 4 do not. If you selected to use the older version of JMail it would not use authentication when sending the email and thus give you an error when trying to relay to non local mailboxes.
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