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FTP access to Secure folder

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kezza View Drop Down
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    Posted: 22 June 2017 at 9:32am
This may seem like a daft question but I cannot find any information about how to access the secure folder on a site, i.e. secure.domain.co.uk - I can't see the folder via FTP log-in, and I can't see the folder in the file manager in our control panel.  I've checked the forum and can't find any reference to this either.  Any help would be appreciated?! Thanks!!
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2017 at 9:38am
I am not sure what you mean when you refer to a 'secure folder'.

Is this a Password Protected Folder or a Shared SSL Folder you have setup on your website from your hosting control panel?

If this is not a general question and more specific to a folder you have setup on your hosting account you would likely find it faster to create a support ticket and we can then look at your account to see the folder you are are referring to.
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kezza View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kezza Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2017 at 9:45am
OK will create a support ticket :)
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