Web Wiz - Green Windows Web Hosting

  New Posts New Posts RSS Feed - email problem (version 6.27)
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

email problem (version 6.27)

 Post Reply Post Reply
Author
kbannon View Drop Down
Groupie
Groupie


Joined: 03 October 2002
Location: Ireland
Status: Offline
Points: 115
Post Options Post Options   Thanks (0) Thanks(0)   Quote kbannon Quote  Post ReplyReply Direct Link To This Post Topic: email problem (version 6.27)
    Posted: 12 April 2003 at 2:59am

Despite having it selected in the admin area some of my users are not getting email notification of replies to their posts. Has anyone come accross this before?
Is it more likely a server issue?
Would upgrading to version 6.34 help (can I upgrade this forum to version 7?)
Cheers
Killian
ps forum is at http://www.BMWCarClubGB.co.uk/forum and with over 1200 members in 6 months - not bad!



Edited by kbannon
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 April 2003 at 3:12am

Sometimes mail servers bounce back emails, I find that hotmail, yahoo, and other free email accounts are particually bad at this as they bounce back allot of mail thinking it is spam.

The only solution is to ask those members to try different email address, and to not use yahoo or hotmail accounts.

Back to Top
kbannon View Drop Down
Groupie
Groupie


Joined: 03 October 2002
Location: Ireland
Status: Offline
Points: 115
Post Options Post Options   Thanks (0) Thanks(0)   Quote kbannon Quote  Post ReplyReply Direct Link To This Post Posted: 12 April 2003 at 3:18am

well then the emails should bounce back to the email address in the admin email config - mine! I reckon it is something else...but what?

Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 April 2003 at 3:57am

It all depends on the settings for the SMTP server, some hosts setup the servers so that any mail bounced back that originated from a script on a site gets deleted so you don't get an inbox full of bounced back emails.

The emails will be sent if they have selected the option, so it will be problems with SMTP srevers, either your hosts or theirs.

It's also worth checking, but my guess will be those people who are not getting the email notification are using either Hotmail, Yahoo, etc. free email accounts, have spam filters in place, or have exceeded the amount of mail allowed on the web server.

Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.


Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.