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Scotty32 View Drop Down
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Joined: 30 November 2002
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    Posted: 14 April 2013 at 6:57pm
My members appear to be having issues posting to the forum. It seems to appear with relatively large posts.

The error message they get is: 
Support Error Code:- err_SQLServer_save_new_post_data

File Name:- new_post.asp


Forum Version:- 10.15


What are the different things that can cause this error to appear?
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Scotty32 View Drop Down
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Points: 1682 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Scotty32 Quote  Post ReplyReply Direct Link To This Post Posted: 14 April 2013 at 8:09pm

I have disabled the error messages and found the true error is this:


Quote Microsoft OLE DB Provider for SQL Server error '80004005'


Could not allocate space for object '***.latblThread'.'PK__latblThread__****' in database '**' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.


/forum/new_post.asp, line 940


Does this mean my database is full?
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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 April 2013 at 9:42pm
Yes it does mean your database is full.

Before buying extra SQL Server Diskspace try shrinking the database to see if that frees up any space in the database. 

You can often do this through the hosts control panel or in SQL Server Studio Manager.
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Scotty32 View Drop Down
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Points: 1682 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Scotty32 Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2013 at 10:40am
I am hosted with you so I have sent a support ticket.
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Scotty32 View Drop Down
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Joined: 30 November 2002
Location: Manchester, UK
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Points: 1682 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Scotty32 Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2013 at 8:41pm
Thanks for sorting all that out for me Bruce.

However I noticed a potential bug from this issue. When somebody posts a new topic, the Topic will be created but as the post fails to get added to database, you end up with an orphaned Topic.

Not sure if there is anything you could do to stop that, but I wonder how many forums have hidden topics they don't know about.
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