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is there a place here to post for help wanted

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billd3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 01 November 2010 at 1:35pm
Upgrade good, works fine on PCs, but now a number of phone users are complaining that they can no longer post.
Must be a CSS or layout deal as they used to be able to post from mobile phones and blackberries.......


BillD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 01 November 2010 at 6:34pm
I'm not sure how the forum software works on mobile views. I can't afford one that does that sort of stuff LOL
Perhaps Bruce will give a better definitive answer on this, and maybe we can look at this later
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billd3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 01 November 2010 at 6:49pm
I use iOS on iphone and iPad - I'll paly with it. There
>was at time a direct link to a mobile version of the site
>though? Oddly enough I can post from my phone, but not
>the iPad.

The above is from one mobile user, another says his blackberry doesn't work.
All of this since the upgrade last week.
I'm with you - my phone allows me to talk, and dial, but that's about it, and that's plenty! LOL

I know it's a browser/os/device detection issue, or at least I think I know, or well, I'd better say "I'm only really guessing!" HA
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 02 November 2010 at 1:58pm
IPads use a cut down version of Safari, one of the bits cut out of Safari is it's Rich Text Editing API.

If you are using an IPad you therefore need to go to your forum profile and disable the WYSIWYG Editor and use a standard text area for posting.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 02 November 2010 at 2:14pm
is there a way to detect it and have it disabled, otherwise many of these folks use a PC, too....
And it DID work prior to the upgrade, None of the folks complaining have bought new devices or changed anything. They worked a couple weeks ago, now with the upgrade, they no longer work.
So, "something has changed" that it's not being detected or something...............
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 04 November 2010 at 12:34pm
Well, I'm getting message after message - it seems no one with a mobile device can use the forum - most can't even use the non-posting stuff. It's as if the new code totally freezes some of them.
A few it's only "can't post" but it seems most can't even navigate through the forum or use other features UNrelated to the WSYIWYG editor.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 04 November 2010 at 1:55pm
There should be no issues with mobile devices. The 9.x upgrade to the latest version you have made makes very little change to the front end and so should not affected mobile devices.

The only known issue is that with some mobile devices you need to disable the WYWIWYG Editor.

I suspect then that the issue is with a modification that you have made to either the forums code, or more likely changes you have made to the skin via the CSS files.
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billd3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 04 November 2010 at 2:24pm
I have to agree -
The forum itself as far as "appearances" has changed little if any in the last few minor version upgrades......
Thanks for the tips - now I know where to concentrate efforts.....
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