Launched our new forum just days ago and have no "members" yet, that are outside of our small in-house circle. We are behind a firewall that would probably appear as a single IP address to the server software.
Here's the glitch...
Although we have setup individual accounts, when we're logged on to these, on seperate computers, at the same time, you only see yourself in the "Active Users" list. Is that possibly because of our shared gateway address, or, is something else buggered up? Without external members yet, we're not sure if the "Active Users" function is broken, or that maybe our shared gateway may be causing this. We definitely have "Active Users" ON in the Admin area. Any ideas on what we're experiencing?