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j172 View Drop Down
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Points: 38 		Post Options Post Options   Thanks (0) Thanks(0)   Quote j172 Quote  Post ReplyReply Direct Link To This Post Topic: Cannot create new topic
    Posted: 10 May 2008 at 6:45pm
Hi
I have just upgraded our forumto v9.50 but now when a user tries to create a new topic and admin included we get the following error message:

Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_save_new_topic_data
File Name:- new_post.asp

Error details:-
Microsoft OLE DB Provider for SQL Server
Cannot insert duplicate key row in object 'dbo.tblTopic' with unique index 'tblTopic$Start_Thread_ID'.

Users can post in topics already created but not create a new topic

Any ideas???
Regards
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2008 at 10:15am
Have you migrated the database across from a different database type?

What version did you upgrade from?
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j172 View Drop Down
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Points: 38 		Post Options Post Options   Thanks (0) Thanks(0)   Quote j172 Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2008 at 8:58pm
I've always kept up to date with the versions. It was on 9.06 (the one before this) and its worked perfectly. But upgrading to 9.50 just stoped me creating new topics Confused
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2008 at 8:37am
This is a database issue, have you altered, changed, or run any database tools on the database?

If you have paid support you may want to create a support ticket through your Client Area account and give your forums admin login and database details so that your forum and database can be looked at to find what the issue is.
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j172 View Drop Down
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Points: 38 		Post Options Post Options   Thanks (0) Thanks(0)   Quote j172 Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2008 at 2:46pm
No I have not run any tools on the database, just upgraded the forum software and unfortunately I don't have paid support. Is there anything that I can try??
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j172 View Drop Down
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Points: 38 		Post Options Post Options   Thanks (0) Thanks(0)   Quote j172 Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2008 at 3:01pm
Fixed it there was a rouge topic (Federal Student Loans) in the database which had a TopicID and ForumID but all the rest i.e start_thread_id, last_thread_id where all 0. I don't know where or how this has been inserted into the database but remvoing it seem to work.
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2008 at 4:09pm
Strange that it should course an issue, but glad to hear that you got the issue resolved.
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