Web Wiz - Solar Powered Eco Web Hosting

  New Posts New Posts RSS Feed - having problems accessing site
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

having problems accessing site

 Post Reply Post Reply
Author
arnotouring View Drop Down
Newbie
Newbie


Joined: 16 December 2009
Location: Chicago, Lakevi
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote arnotouring Quote  Post ReplyReply Direct Link To This Post Topic: having problems accessing site
    Posted: 14 March 2010 at 11:42pm

Hello,

From the Hosting Space Menu, I select web sites and finally click on the name of my website - neuaccess.com. A dialogue box opens named Web Site Properties. In the box is an error message stating: 'Error reading web site information.'

The Technical Details are:Page URL: 
Logged User:  xxxxxx
Work on Behalf:  xxxxxx
Hosting Space:  503 
Stack Trace:  System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Filename: \\?\C:\HostingSpaces\arnotouring\neuaccess.com\wwwroot\web.config
Error: Cannot read configuration file

 
What gives?












Edited by WebWiz-Bruce - 15 March 2010 at 8:48am
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9791
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 15 March 2010 at 8:45am
This error often happens if you have deleted the wwwroot folder for the website and/or changed the permissions on this folder.

Please fill in a support ticket from your Client Area account so that we can rebuild the websites folders and permissions for you.

https://secure.webwiz.net/clientarea/
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.07
Copyright ©2001-2024 Web Wiz Ltd.


Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Policy

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2024 Web Wiz Ltd. All rights reserved.