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Mission View Drop Down
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Joined: 28 January 2004
Location: United States
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mission Quote  Post ReplyReply Direct Link To This Post Topic: Member can’t see forums
    Posted: 28 January 2004 at 8:58pm

I run a forum for a small gaming clan and I have one member who can't see the forums at all.  He says he doesn't have this problem with any other sites.  You can see a screen shot here:

http://www.livweb.com/images/wtf.bmp

It's a bit large.

The url for our forums is

http://e.1asphost.com/seraphclan/forum/default.asp

Any help would really be appreciated.

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michael View Drop Down
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Joined: 08 April 2002
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Points: 4670 		Post Options Post Options   Thanks (0) Thanks(0)   Quote michael Quote  Post ReplyReply Direct Link To This Post Posted: 28 January 2004 at 9:32pm
Obviously is a problem with his ISP as he is getting a DNS error and your forum is running fine. As you say he can see other sites fine I assume his ISP does not forward to your server for whatever reason. Can he view other, not forum, content on your site/domain?
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Joined: 17 January 2004
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Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Savatage1 Quote  Post ReplyReply Direct Link To This Post Posted: 28 January 2004 at 11:03pm

This is not necessarily a DNS issue.  Have this user Disable the "Show friendly HTTP error messages" setting in his Tools/Internet Options/Advanced settings, inside MSIE.

Next time he goes to the page, it should give him a more clear error with which to work.
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michael View Drop Down
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Points: 4670 		Post Options Post Options   Thanks (0) Thanks(0)   Quote michael Quote  Post ReplyReply Direct Link To This Post Posted: 29 January 2004 at 10:19am
He does not get an application error. He gets a Cannot find server error.
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Savatage1 View Drop Down
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Joined: 17 January 2004
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Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Savatage1 Quote  Post ReplyReply Direct Link To This Post Posted: 29 January 2004 at 10:26am
...which is a generic MSIE error, if that browser option is enabled.
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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
Location: Bournemouth
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 29 January 2004 at 10:33am
A DNS error is a DNS error no matter how you look at it.

Ask your user if he can view other pages on your site or other sites on the srever, if he can't then the problem is more likly a routing problem with their ISP.
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