Web Wiz Forums - Problem activating account

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Problem activating account

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=6957
Printed Date: 03 April 2026 at 11:32pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Problem activating account

Posted By: infantreflux
Subject: Problem activating account
Date Posted: 03 November 2003 at 1:25pm

New users are suddenly getting the following message when they click the activation email that they receive after registering:

There is a problem activating your membership.

I have no idea where to look to see what might be happening. I have not changed anything in the forum setup anytime recently to cause this.

Any help would be greatly appreciated!

Karen

Replies:

Posted By: WebWiz-Bruce
Date Posted: 04 November 2003 at 6:49am

What version are you using?

Also are their memberships actually getting activated?

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Posted By: infantreflux
Date Posted: 04 November 2003 at 7:31am

I am using v7.01. I don't think the membership is getting activated. I checked the profile of one person who emailed me and the Active flag was set to No.

So it's as if it's not completing that process. I tried the activation link that was in the email sent to her and that's when I saw the error message as well.

Thanks!

Karen

Posted By: WebWiz-Bruce
Date Posted: 04 November 2003 at 9:06am

Maybe upgrading to the new version as there is an option to resend the activation email.

You should also upgrade due to security bugs in previous versions.

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