Web Wiz - Solar Powered Eco Web Hosting
Web Wiz Homepage Search Web Wiz

  New Posts New Posts RSS Feed - Server Error in Forum Application
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Server Error in Forum Application
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
slappyJ View Drop Down
Groupie
Groupie
Avatar

Joined: 28 January 2004
Status: Offline
Points: 169 		Post Options Post Options   Thanks (0) Thanks(0)   Quote slappyJ Quote  Post ReplyReply Direct Link To This Post Topic: Server Error in Forum Application
    Posted: 17 August 2023 at 8:06pm
My forum was recently moved to a different server.

When a new user tries to register I get this error...

Server Error in Forum Application
An error has occurred while sending an email.
Please check that the CDONTS email component is installed on the server.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_create_CDONTS_object
File Name:- functions_send_mail.asp
Forum Version:- 12.01

What is this error and how do I go about getting it fixed? I speak directly to my server admins so if there is anything else you can add that might help aid them please let me know.

Thanks,
slappyJ
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Poole
Status: Offline
Points: 9753 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 28 September 2023 at 8:17am
The error is occurring as your forum is attempting to send an email, but the CDONTS email component is not available on the server.

Change the email settings in the forum admin area to select an email component that is available on the server.

We also offer Web Wiz Forums hosting from our Data Centre on servers specially configured to host Web Wiz Forums. You can find more information at;  www.webwiz.net/web-wiz-forums/forum-hosting.htm
Find Web Wiz on Facebook
Follow Web Wiz on Twitter
Back to Top
slappyJ View Drop Down
Groupie
Groupie
Avatar

Joined: 28 January 2004
Status: Offline
Points: 169 		Post Options Post Options   Thanks (0) Thanks(0)   Quote slappyJ Quote  Post ReplyReply Direct Link To This Post Posted: 29 September 2023 at 9:06pm
Thanks for replying Bruce.

My server team told me they have SMTP installed, and CDOSYS is installed.

In the admin email settings I have tried:

CDOSYS
Port 25

and CODSYS (both with TLS and SSL)
Port 465

and I still keep getting this error page:

An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error.

I have recently updated to the latest Web Wiz Forum.

Can you recommend anything else to try?

Thanks
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

Become a Fan on Facebook Follow us on Twitter Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Policy

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2023 Web Wiz Ltd. All rights reserved.