| Author |
 Topic Search  Topic Options
|
jpullam2 
Groupie
Joined: 29 September 2004
Location: Canada
Status: Offline
Points: 52
|
 Post Options
 Thanks(0)
 Quote  Reply
 Topic: Some email notifications not working
Posted: 01 October 2004 at 8:39am |
I am running 7.9 on my own server and for the most part things are good (just upgraded from 7.7a). I have a closed group of about 10 people and at the moment want everyone in the group to receive email notifications of all new posts and replies. For some unknown reason some of us are getting them, but I have 2 users who aren't.
All users are subscribed to all forums, and all users are marked as "notify me of replies to posts". But for the 2 users, when a new topic is created, it does not automatically show up in their subscribed topics list and as a result no email is sent.
Is there something I'm missing here? Any further documentation I can get?
|
 |
WebWiz-Bruce
Admin Group
Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 10:02am |
|
New topics won't automatcally be added for any users, unless you have modded the code.
If a user wants to be notified of all news posts they have to subscribe to notification for that entire forum.
|
|
|
|
jpullam2
Groupie
Joined: 29 September 2004
Location: Canada
Status: Offline
Points: 52
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 10:11am |
As I said in my first post "all users are subscribed to all forums". When I log on as one of these users, I can see that they are subscribed to the forums (looking at Email notification subscriptions), yet when a new topic is posted in one of them, the topic does NOT show up in the list of subscribed topics, and the email is NOT sent.
Conversely for other users (like me), the new topic is added and the email notification is sent. I can see no difference between the two types of users and have been investigating this problem extensively.
|
|
WebWiz-Bruce
Admin Group
Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 12:18pm |
|
I believe you must be using some kind of mod as I have not written any
code that would automatically add a new topic to your list of
subscribed topics.
Also I have written code that will subscribe users to email
notification of all posts in individual forums, but I have not written
any code that would subscribe a user to all forums.
So the code must have been modded, it maybe better to address this
problem to the person who modded the code to add these extra features
to my software.
|
|
|
|
jpullam2
Groupie
Joined: 29 September 2004
Location: Canada
Status: Offline
Points: 52
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 1:05pm |
Sorry but I'm trying to explain this as precisely as I can. I guarantee there are no mods. Its 100% what you have on your website. Let me try again..
I have 2 users who have manually subscribed to receive email notifications from a forum (not from a mod, but from the page that you provide that is entitled "Email Notification Subscriptions"). Yet when a user posts a new topic in this forum, they do not receive notification of it (and it does not show up in the "topics you have subscribed to" list). Conversely, I have other users (myself included) where it does show up and email is sent.
I can't see any difference between the setup of these 2 users and all the others, yet the result is different. I can only assume that either I missed something or that there might be a bug somewhere (more likely the former).
|
|
WebWiz-Bruce
Admin Group
Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 1:29pm |
|
I can't see why email notifications are not sent unless it has
something to do with your SMTP server only relaying on certain emails.
Also, when subscribed to the forum when new topics are created they
will NOT automatically be added to the list of topics you are
subscribed as there is no point as you are subscribed to all posts from
that forum.
This is where I am probally getting confused thinking you are using a
mod as unless the code is now writting itself I have not written any
code that will auto subscribe users to specific topics.
|
|
|
|
ndamico
Groupie
Joined: 03 September 2003
Location: United States
Status: Offline
Points: 46
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 1:36pm |
jpullam2 - do you have access to the badmail folder on the webserver? if so, you might see if the messages are in there indicating a mail server problem.Q
|
|
jpullam2
Groupie
Joined: 29 September 2004
Location: Canada
Status: Offline
Points: 52
|
Post Options
Thanks(0)
Quote Reply
Posted: 01 October 2004 at 5:04pm |
What you say makes sense, but does not appear to be what is actually happenning on my system. I posted a new test topic in one of the forums we are all subscribed to, and the topic was automatically added to my userid's list of subscribed topics (honest!!! and I don't have any mod). I therefore assumed that you handled it that way inside the code. I could send you a screen shot of the email notifications page if it were of any interest.
I understand that an ISP might be rejecting the mail notifications and I will do some further testing this weekend and override the email addresses to try to isolate that aspect of it.
To ndamico: I do not know of any way to get the badmail folder as my WWF setup is pointing directly to my ISP's smtp server.
|
|
