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Email Issue

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mike henson View Drop Down
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Joined: 15 July 2005
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    Posted: 24 July 2005 at 7:41am
I have tested the email/registration/activation process and for me it works OK, however, I've just been advised that the registration process has failed for this applicant who received the following error.
 
Persits.MailSender.4 error '800a0006'
550 not local host jerseymail.co.uk, not a gateway

/forum/functions/functions_send_mail.asp, line 268

Help (in language I can understand) will be appreciated.
Thanks and kind regards
Mike
 
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2005 at 8:07am
It looks like you web host have setup their SMTP server to only relay on emails to local email addresses.

Contact your web host as to the settings of their SMTP server
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mike henson View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mike henson Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2005 at 8:46am
I have emailed them on this matter and expect a reply tomorrow morning; they don't seem to work at the weekends.
 
What surprises me is that having asked which email components they have installed they didn't volunteer any settings. Is this normal for hosting companies, are they all this un-cooperative?
 
My hosting company is www.redstation.co.uk and I have about a dozen sites hosted with them at £60 per year. If anyone would like to recommend a more helpful host I'd be pleased to hear. The only thing they appear to have in their favour is that they do reply promptly and the telephone is manned Mon-Fri 9-5.
 
Thank you
 
Mike
 
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