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Gullanian 
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Joined: 04 January 2002
Location: England
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Points: 4373
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 Topic: Terms of service?
Posted: 05 April 2007 at 3:16pm |
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If a webhost declares:
******* guarantees for as long as you are a continuous client, in
good financial standing, and you keep renewing your contract for web
hosting service, we guarantee that you will be locked into paying
todays web hosting prices forever. If your web hosting package gets
upgraded with new features, more web space or bandwidth we will add
these additional new services to your account for free while keeping
your low price in tact. This guarantee applies to all ******* shared
web hosting accounts, reseller plans, dedicated servers and E-Business
solutions.
And also declares that they have the right to change ToS at any point.
Can they dump you off their packages and force you to move to a new more expensive package? That's what has happened to me.
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Gullanian
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Location: England
Status: Offline
Points: 4373
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Posted: 05 April 2007 at 3:17pm |
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The argument is basically, they think they can scrap that guarantee because they reserve the right to change it at any stage. I argue that that term conflicts with the guarantees term, and there is nothing in the legal section about which term/guarantee takes presidence.
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
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Posted: 05 April 2007 at 4:30pm |
If they reserve the right to change the terms then it all comes down to the wording in the clause which allows them to change it and the rest of the contract. You would really need a solicitor to look over it, but you would be looking at around £400 for a solicitor to do that. Also the law depends on which court the contact falls under, this usually in the contract eg. English and Walsh courts. I would see if they are willing to be reasonable and if not change web hosts. If you decide to change web hosts then checkout the new plans from Web Wiz Guide at www.webwiz.net.
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Gullanian
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Joined: 04 January 2002
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Posted: 05 April 2007 at 4:42pm |
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Hi Bruce,
I desperatly want to change hosts, this one is awful. It used to be superb, but is just awful now.
The only problem is I need ISAPI asp urlrewrite and preferable ASP jpeg/upload, do your plans have these?
Thanks
Tom
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Gullanian
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Posted: 05 April 2007 at 4:49pm |
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Just had a look looks like you do! Will consider moving this summer.
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Gullanian
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Posted: 09 April 2007 at 8:04pm |
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They are being uncoperative and I will be issuing a complaint with the BBB.
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
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Posted: 10 April 2007 at 7:43am |
 Gullanian wrote:
Hi Bruce,
I desperatly want to change hosts, this one is awful. It used to be superb, but is just awful now.
The only problem is I need ISAPI asp urlrewrite and preferable ASP jpeg/upload, do your plans have these?
Thanks
Tom
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Yes all the plans have these components, below are just some of them:- ISAPI Re-write - full edition AspUpload AspJPeg JMail Pro - with POP 3 support CDONTS CDOSYS ASP.NET AJax + others There is also support for:- ASP.NET 1.1 ASP.NET 2 ASP Access mySQL SQL Server There is also ZipEnable installed on the server with GZip and Deflate compression to compresses your web pages on the fly by up to 70%, this allows your pages to download faster to peoples browsers and also cuts the amount of bandwidth your site uses with many sites cutting their bandwidth usage by around 50%. Most hosts do not offer compression as it uses more CPU power, but all our servers are sparsely populated and use Intel Quad Core Xeons so have more than enough power to handle compression.
Edited by -boRg- - 10 April 2007 at 7:46am
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Bluefrog
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Joined: 23 October 2002
Location: Korea, South
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Points: 1701
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Posted: 10 April 2007 at 4:23pm |
I got so fed up with b**t f**k morons at hosting companies that I went back to using dedicated servers. The servers at the dayjob are $400+ (I forget exactly - I think $440 or $480 per month) and my personal server is $140 per month but the savings in headaches is very much worth it. (I manage everything and I've had zero problems since compared to the X hours I would spend before screwing around with support staff that know jack s**t about anything.) If I were to use a host on a non-dedicated server (shared hosting), there are only two places that I would even consider - Bruce is one of them. He has the very strong thing going for him that he's the owner and cares about his business. That and he's got a very strong track record. Actually - I do have one other site that's hosted at another host (not on my servers) because it's extremely offensive and really designed to insult a certain group of (extremist) people. I simply wouldn't put that site on any host that I actually cared about. 
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