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software support question (but it won't let me)
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billd3 View Drop Down
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    Posted: 05 March 2008 at 4:44am
I've got a couple very specific questions regarding our licenses, bother current with our hosting package and forum software, and what we bought last summer as far as forum license (brand-free as I recall), but when I go to open a software support message, it states we don't currently have any support.
It's the sort of things I'd rather not post here in detail as it regards licenses, numbers, pricing, etc.
I'm a bit confused by something and want to ask "just what did we get last time, and this time" and compare some numbers.  I'm a poor record-keeper. (and my memory is non-existant)



Edited by WebWiz-Bruce - 05 March 2008 at 11:13am
BillD
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 05 March 2008 at 11:09am
billd3, if you have web hosting you can use Web Hosting Support, rather than the Software Support if you have any questions, as the forum is hosted on our systems and is therefore handled differently to a normal software support question.

If you have a licensing question then you should use the Contact Us section of Web Wiz Guide to contact Sales and Accounts.


Edited by WebWiz-Bruce - 05 March 2008 at 11:12am
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billd3 View Drop Down
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Points: 530 		Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 05 March 2008 at 6:02pm
Ahhh, thanks. I was concerned when it said we had no software support. Your method makes sense, good business sense.
I've let our moderators take a sneak peek and they like v9.
A few more changes and we'll be ready.

Will contact about license question. It's not a critical thing, just not sure I understand something.
BillD
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