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Unable to Access Support

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DRV View Drop Down
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    Posted: 09 March 2014 at 2:40pm
I have a query about DNS configuration that does not seem to be covered by the existing forum posts or the videos.

But on trying to access the customer support portal with the Web Panel credentials I am unable to access it (error Authentication Failed Unknown or Disabled user).

Can anyone advise how I can get access to the support Portal sorted?
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 10 March 2014 at 8:23am
You login to the Support Portal using the email address that you signed up with and the password.

If you have forgotten the password you can use the tool below to request a new password:-

https://www.webwiz.net/clientarea/forgotten-password.htm
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