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Bazza06 
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Joined: 07 August 2016
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 Topic: Unable To Edit Posts Or Give Thanks
Posted: 07 August 2016 at 11:31am |
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I am a member of two forums that use the WebWiz software (version 11.05).
I have recently found that whilst I can submit posts and quote posts I cannot access the Post Options button and edit my posts.
Neither can I use the Thanks button.
If I use an iPad or iPhone these options work fine but not when using my iMac.
I have tried using different browsers - Chrome, Safari and Firefox but to no avail.
I am using OS X El Capitan 10.11.6
Has anyone experienced similar and can help resolve?
Thanks
PS - I can access the options I mention on this forum!
Edited by Bazza06 - 07 August 2016 at 11:58am
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
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Posted: 08 August 2016 at 8:44am |
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Have you modified the headers and footers so the forum integrates better with your website?
If so I am wondering if you have caused a change to the CSS that stops the drop down from working.
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Bazza06
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Posted: 08 August 2016 at 8:59am |
 WebWiz-Bruce wrote:
Have you modified the headers and footers so the forum integrates better with your website?
If so I am wondering if you have caused a change to the CSS that stops the drop down from working.
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Hi,
I am an end user and not a provider of a forum so, as far as I am aware, I have made no changes.
Using this version of the software I can access the buttons concerned but not on v11.05.
However, on the forum I visit there are other users accessing via an iMac that have no issue so I'm unsure where the issue lies and I have no general issues with the browsers I use and the sites I visit.
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Bazza06
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Posted: 08 August 2016 at 9:44am |
Just to add further to this issue I cannot access the options mentioned via my work PC either which is running Windows 7.
So I'm not sure it's a Mac thing. Certainly seems that I'm being locked out when using desktop systems yet all is OK when accessing via an iPhone / iPad.
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
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Posted: 08 August 2016 at 9:47am |
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You would need to contact the provider of the forum.
It is likely that a change they have made to the forum to integrate it with their own website has caused the conflict in the forums CSS that prevents the drop down from working.
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Bazza06
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Posted: 08 August 2016 at 9:52am |
WebWiz-Bruce wrote:
You would need to contact the provider of the forum.
It is likely that a change they have made to the forum to integrate it with their own website has caused the conflict in the forums CSS that prevents the drop down from working.
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Thanks for your reply. I have sent a message to the forum owner and await their response.
From your experience if this is an issue from the owners side would you not expect other users of the same forum to experience the same? I seem to be the only one.
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dbramley
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Posted: 08 August 2016 at 7:10pm |
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Yep we've seen this on a number of forums since the upgrade to the latest version, I think it might be Chrome but it works for some people in Chrome but not others so I'm not sure.
We do have some custom CSS so I'll try and narrow it down, all I can say is the custom CSS existed previously and worked fine.
Thanks
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Bazza06
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Posted: 08 August 2016 at 8:37pm |
dbramley wrote:
Yep we've seen this on a number of forums since the upgrade to the latest version, I think it might be Chrome but it works for some people in Chrome but not others so I'm not sure.
We do have some custom CSS so I'll try and narrow it down, all I can say is the custom CSS existed previously and worked fine.
Thanks |
I assume the latest version is the one I am replying on now. This is working fine for me. It's version 11.05 that I can't edit my posts, give thanks etc. and I have tried that using Chrome, Firefox and Safari. If I use my iPhone or iPad it works OK.
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