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Updating newspad

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Maluk View Drop Down
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    Posted: 07 September 2017 at 1:44pm
Trying to update NewsPad, when I try to test the connection I'm getting this.

An Error Occurred Connecting to the Database

Error details:-
Microsoft OLE DB Provider for ODBC Drivers
[MySQL][ODBC 3.51 Driver]Can't connect to MySQL server on 'ftp.websitelive.net' (10060)

I'm 100% confident I'm using the correct username and password, server I'm entering is ftp.websitelive.net (I'm hosted with yourselves), database name is newspad.

database folder has read/write/execute permissions.

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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 07 September 2017 at 1:59pm
You would use 'ftp.websitelive.net' to connect to the FTP service to transfer files from your computer to your website. This would not be used to connect to a database.

If you are using a mySQL database the hostname would be in the format of 'mysql2.websitelive.net'. The page below has details on connecting to mySQL databases;

https://www.webwiz.net/kb/web-hosting/connecting-to-mysql.htm

If you click on the name of your mySQL database in the hosting control panel it will show you the host name for the database server your mySQL database is hosted on.

If you can not find your mySQL database host name create a support ticket in  your client area account and we can look it up for you.


Edited by WebWiz-Bruce - 07 September 2017 at 2:04pm
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Maluk View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Maluk Quote  Post ReplyReply Direct Link To This Post Posted: 07 September 2017 at 2:29pm
Ouch, schoolboy error.

So now I'm getting this:

An Error Occurred Connecting to the Database

Error details:-
Microsoft OLE DB Provider for ODBC Drivers
[MySQL][ODBC 5.1 Driver]Access denied for user 'maluj'@'web20-ajax.websitelive.net' (using password: YES)

Which I assume is login/password issue.

The login is the one for phpMyAdmin, I couldn't remember the password so I reset it so I know it's correct. That is the correct login and password I should be using?
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