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User does not receive account activation
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Bruce Brown View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Bruce Brown Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:02pm

We did a clean install of 7.7 to set up new forums and we have the exact same problem. Registration emails are not being sent.

When I go to the admin section to do a mass mailing and send an email from there, it works fine.

New members are not receiving their registration emails.
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Jason2004 View Drop Down
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jason2004 Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:14pm

I reuploaded another clean copy of the forum and still have the same problem. I updated the main forum config again to make sure the application variables update.

My site still has a 7.6 version installed that works fine sending emails using the same database as the 2 7.7 installations.
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:21pm
I can't see why this problem seesm to be occuring with some users as all the test servers I use have no problem.

As I can't replicate the problem I can't come up with a fix. The only things I can do is guess what is worng, but until I know for certain I can't write a fix for this or test it.
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Bruce Brown View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Bruce Brown Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:26pm
We are using ASPEmail in case it helps...
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:28pm
One thing you could try is at line 124 of the file email_notify_configure.asp in the admin folder enter the following code:-

'Update variables

    Application("strMailComponent") = strMailComponent

    Application("strIncomingMailServer") = strMailServer

    Application("strWebsiteName") = strWebSiteName

    Application("strForumPath") = strForumPath

    Application("strForumEmailAddress") = strAdminEmail

    Application("blnEmail") = blnEmailNotify

    Application("blnSendPost") = blnSendPost

    Application("blnEmailActivation") = blnMailActivate

    Application("blnEmailMessenger") = blnEmailClient


If that doesn't work try changing the following veriable in the common.asp file to false:-

blnUseApplicationVariables = false

If the secound one fixes the problem at least I know it's narrowing it down to the application variables.
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:29pm
Originally posted by Bruce Brown Bruce Brown wrote:

We are using ASPEmail in case it helps...

The mail componet shouldn't make a difference but could you try with other componets just incase.
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danm View Drop Down
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Points: 64 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danm Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:33pm
I'm using CDOSYS and the same result
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Jason2004 View Drop Down
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jason2004 Quote  Post ReplyReply Direct Link To This Post Posted: 09 January 2004 at 12:34pm

Bruce Brown,

I have the same problem using either ASPMail or CDOSYS.

Borg,

Thanks for giving us some info to start with.

 
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