User unable to get new password

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seanys Members Profile Find Members Posts Newbie Joined: 28 June 2006 Location: Australia Status: Offline Points: 11	Post Options Post Reply Quote seanys Report Post Thanks(0) Quote Reply Topic: User unable to get new password Posted: 26 March 2007 at 3:42am
	Hi all, I have a single user who is unable to get a new password. Attempts result in: -------------------------------- Error
The email address entered does not match the one listed for that username. Please try again. -------------------------------- I've tried changing the username, changing the email address, copying the values directly from the database to the 'Forgotten Password' form but nothing has worked. This function works for other accounts. I would prefer to not have to make the user create a new account. What should I try next?

seanys Members Profile Find Members Posts Newbie Joined: 28 June 2006 Location: Australia Status: Offline Points: 11	Post Options Post Reply Quote seanys Report Post Thanks(0) Quote Reply Posted: 26 March 2007 at 3:53am
	And... After changing their a password, I'm not even able to login to their account.

seanys Members Profile Find Members Posts Newbie Joined: 28 June 2006 Location: Australia Status: Offline Points: 11	Post Options Post Reply Quote seanys Report Post Thanks(0) Quote Reply Posted: 28 March 2007 at 9:18am
	Ok, I've had to create another account for this user. In which tables do I need to update the Author_ID to tie her back to all her posts/PMs/etc?

seanys Members Profile Find Members Posts Newbie Joined: 28 June 2006 Location: Australia Status: Offline Points: 11	Post Options Post Reply Quote seanys Report Post Thanks(0) Quote Reply Posted: 28 March 2007 at 10:22am
	S'ok, figured it out... SSE05 has a 'show dependencies' function in tables view.

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