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Activation Emails Inconsistant
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ramone_johnny View Drop Down
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Joined: 13 May 2005
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Points: 87 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ramone_johnny Quote  Post ReplyReply Direct Link To This Post Topic: Activation Emails Inconsistant
    Posted: 05 December 2005 at 8:25am
Im having major problems. Email activation is simply inconsistant and not reliable, and from searching the forums it seems Im not the only one.
 
Out of 40 members Ive had almost half email me and complain of not being able to login due to having not recieved the activation email. Ive tried CDONTS, CDOSYS, and ASPMAIL.
 
ASPMAIL appeared to function the best so I decided to go with it - however Im cotinually getting delivery errors. See below...
 
Could not deliver message to the following recipient(s):

Failed Recipient: *******@hotmail.com
Reason: Remote host said: 550 Requested action not taken: mailbox unavailable

-- The header and top 20 lines of the message follows --

Received: from mail3.webcontrolcenter.com [216.119.106.29] by GW3.webcontrolcenter.com with SMTP;
Mon, 5 Dec 2005 05:19:13 -0700
Received: from WEBC4 [216.119.125.133] by mail3.webcontrolcenter.com with SMTP;
Mon, 5 Dec 2005 05:18:30 -0700
thread-index: AcX5lgBq4t7DI0eORjWDOCSmei5hcw==
Thread-Topic: Welcome to Long Lost Friends
From: "Long Lost Friends"
To: "*******"
Subject: Welcome to Long Lost Friends
Date: Mon, 5 Dec 2005 05:18:29 -0700
Message-ID: <000001c5f996$006aff70$857d77d8@CRYSTALTECH.COM>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830

Hi *******

Thank-you for taking the time to register to use Long Lost Friends.

Username: - *******
Password: - *******

To activate your membership for Long Lost Friends click on the link below: -

http://www.longlostfriends.com.au/forum/activate.asp?ID=*******36DFEE6458

As you can imagine this is proving EXTREMELY frustrating. I have been assured by my hosts that the problem is definitely not at their end. I have also carried out some testing at my end using simple asp scripts that send mail immediately without any problems.

It seems this definitely needs attention!!!!!

I NEED SOME ANSWERS ON THIS ASAP!!!

 
John
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dj air View Drop Down
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Joined: 05 April 2002
Location: United Kingdom
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Points: 3627 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dj air Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2005 at 9:26am
make sure the setting are correct, also check if your mail server IP address is on the span block list www.dnsstuff.com

check if your email authentifiucation is set and / or required by your host
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JJLatWebWiz View Drop Down
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Joined: 02 March 2005
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Points: 136 		Post Options Post Options   Thanks (0) Thanks(0)   Quote JJLatWebWiz Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2005 at 7:23pm
Originally posted by ramone_johnny ramone_johnny wrote:

Reason: Remote host said: 550 Requested action not taken: mailbox unavailable
 
This indicates that the destination server was reached and specifically refused to talk to your server.  The possible reasons are many.  1. If you mail server (IP or name) appears to be sending above normal volumes of email or appears to be sending spam, the email server could reject the connection.  2.  The destination mailbox could be full or deactivated or doesn't exist.  3.  Your SPF records could be messed up.  And many other reasons.  But it is the destination server denying the connection.
 
Can you see any patterns in the domains that aren't getting their emails?  Is there any domain that fails 100% of the time.  Is there any domain that never fails?  If they do not get the registration email, might they get a "forgotten password" email, or a PM email?
 
Originally posted by ramone_johnny ramone_johnny wrote:

As you can imagine this is proving EXTREMELY frustrating. I have been assured by my hosts that the problem is definitely not at their end. I have also carried out some testing at my end using simple asp scripts that send mail immediately without any problems.
 
Do your test ASP scripts send to the same recipient email addresses that fail?  From the same sender email addresses?  Did you build your test script to be a replica of the jmail portion of the registration script?  Have you tried them both as HTML and Plain Text?
p.s. I'm not affiliated with Web Wiz Guide in any way. I'm just an average Web Wiz user repaying my debt for the use of their fine forum by trying to help other Web Wiz Guide users.
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ramone_johnny View Drop Down
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Joined: 13 May 2005
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Points: 87 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ramone_johnny Quote  Post ReplyReply Direct Link To This Post Posted: 05 December 2005 at 8:45pm
Ok ive checked just about everything here twice, three times infact. Hopefully I havent missed anything.
 
Firstly I ran a check against the mail server at dnsstuff.com
 
The mail server is not listed as spam and does not appear on the blocked list - 216.119.106.29 so this should be fine.
 
Heres my mail setup. Looks ok to me? Im still getting delivery error messages. Im having to go into the db and set active to 1 manually.
 
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