Hi,
In about 1 in 10, members can't activate their memberships. I am at a loss about what to do. They get the error message saying there was a problem activating their membership and to contact the administrator. Which they then do, and I manually activate them.
What I discovered was the following...
The link comes through the email with the username+code, such as...
.../activate.asp?ID=JimP7B5C57ZD12
You click it and it gives the error.
Then, I downloaded the database, and check the tblAuthor for User_code and in this case it would show up different...
JimPF3838CF18E - In the Users_code field.
So you can see how they are different:
JimP7B5C57ZD12 - how it was sent in the activation email
JimPF3838CF18E - what it should be (as in the database)
The server is standard Windows 2000 Server with IIS5, using CDONTS as the mailer.
This one has me stumped!
Thanks, and thanks for a great forum also,
Steve
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