| Author |
 Topic Search  Topic Options
|
danicus007 
Newbie
Joined: 05 January 2004
Location: United States
Status: Offline
Points: 4
|
 Post Options
 Thanks(0)
 Quote  Reply
 Topic: Email stopped working.
Posted: 09 June 2004 at 11:30pm |
Hey everyone. I can't seem to get my email funtion working. I'm using jmail and it works fine on a custom ASP email form separate of the forums.
I got it to work one time with the forums but after a reboot of the pc it doesn't work anymore. I've tried reinstalling jmail a ton of times but the email function never works. Is there something simple I'm missing.
I'm using WinXP pro to host the forum and I'm using forums version 7.7. I'm using my ISP as an outgoing mailserver name. mail.bellsouth.net which works fine for my standard email form on my website.
|
 |
WebWiz-Bruce
Admin Group
Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
|
Post Options
Thanks(0)
Quote Reply
Posted: 10 June 2004 at 4:18am |
|
You haven't posted what the error is so it is hard to tell what the problem is.
Make sure you have friendly HTTP errors turned off in IE so you get an
accurate error message, then check out the JMail web site as to what
the error message means.
|
|
|
|
danicus007
Newbie
Joined: 05 January 2004
Location: United States
Status: Offline
Points: 4
|
Post Options
Thanks(0)
Quote Reply
Posted: 10 June 2004 at 10:10am |
There is no error. The forum acts normal and proceeds and says that an email is being sent, but the email never arrives.
If I have email verification for new user setup the email doesn't come but the page does not error out or anything. It gives the normal message that your account has been created and to check your email to activate your account. etc.
|
|
michael
Senior Member
Joined: 08 April 2002
Location: United States
Status: Offline
Points: 4670
|
Post Options
Thanks(0)
Quote Reply
Posted: 10 June 2004 at 2:40pm |
Then it is most likely a problem with your smtp server. For example by default the Windows XP SMTP server may not allow foriegn domains, so if the sender is user@yourdomain.com it is not recognized as the mail server only allows *@localhost another problem maybe a firewall, that the port is not open. Check your smtp send direcory under inetpub, your emails are probably all still in there not having been sent.
|
|
|
|
danicus007
Newbie
Joined: 05 January 2004
Location: United States
Status: Offline
Points: 4
|
Post Options
Thanks(0)
Quote Reply
Posted: 10 June 2004 at 6:44pm |
Well like I said, I have a custom email form on my site that uses jmail to send and it works fine. My firewall is open for the smtp port but I don't see anywhere in my IIS settings where I even told it that my outgoing server is my local ISP. That is only specified in the forum admin menu.
I'm looking in my email directory under inetpub and I don't have an smtp send directory. All I have is Mailroot with the following folders inside; Badmail, Drop, Mailbox, Pickup, Queue, Route, SortTemp. All of these folders are empty as well.
Is there a good tutorial that could help me out with this? I don't want to setup a mail server or anything on my box, I just want my forum to send emails like my ASP contact me page on my site.
|
|
WebWiz-Bruce
Admin Group
Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
|
Post Options
Thanks(0)
Quote Reply
Posted: 11 June 2004 at 1:25pm |
|
If the forum isn't showing an error message then this suggests the
email is being sent and the problem is with the SMTP server you are
using.
Check with the people who supply your SMTP server as to any security settings they use.
Many companies who supply SMTP servers will not relay on emails unless
the 'to' or the 'from' email address is from a local domain they supply.
The JMail form on your site may work as it is sending to a local email
address they have given or a domain they have given, whereas the forum
maybe trying to send 'to' or 'from' an email address that they have
blocked so the email is failing to arrive.
|
|
|
|
thekiwi
Mod Builder Group
Joined: 23 November 2003
Location: New Zealand
Status: Offline
Points: 392
|
Post Options
Thanks(0)
Quote Reply
Posted: 11 June 2004 at 1:48pm |
try using the IP address of "mail.isp.com:25" instead for
your SMTP server
... where the name is the ISP you use
|
|
|
|
thekiwi
Mod Builder Group
Joined: 23 November 2003
Location: New Zealand
Status: Offline
Points: 392
|
Post Options
Thanks(0)
Quote Reply
Posted: 11 June 2004 at 1:58pm |
 danicus007 wrote:
Well like I said, I have a custom email form
on my site that uses jmail to send and it works fine. My firewall
is open for the smtp port but I don't see anywhere in my IIS
settings where I even told it that my outgoing server is my local
ISP. That is only specified in the forum admin menu.
|
- make sure your smarthost allows you to relay unconditionally (some require authentication)
- make sure your smarthost and FQDN (Fully Qualified Domain Name) are configured correctly
- make sure your server can resolve the ip of your smarthost name -
try using the IP of your smarthost to see if this is the issue.
Do a nslookup at your server of the smarthost.
- make sure you are sending from / to a valid address / domain
- since you are hehind a firewall, try opening port 53 as well
- you might also check any 3rd party software
|
I'm looking in my email directory under inetpub and I don't have
an smtp send directory. All I have is Mailroot with the following
folders inside; Badmail, Drop, Mailbox, Pickup, Queue, Route,
SortTemp. All of these folders are empty as well.
|
There wont be anything in those folders as your aren't using IIS SMTP Virtual Server
Is there a good tutorial that could help me out with this? I
don't want to setup a mail server or anything on my box, I just want my
forum to send emails like my ASP contact me page on my site.
|
|
|
|
|
